Shipping policy
At Zylos, every product is made to order. Your product is printed and prepared specifically for you after your order is placed.
Order Processing
- Orders are generally processed and prepared for shipping within 2–3 business days.
- Processing time may vary depending on the product and printing requirements.
- Once your order is shipped, you will receive shipping confirmation and tracking details.
Delivery Time
- Standard delivery within India: 5–8 business days.
- Delivery times are estimates and may vary depending on the destination PIN code, courier availability, weather, holidays, and other unforeseen circumstances.
- Certain remote or special-service locations may require additional time.
Shipping Charges
- Applicable shipping charges are calculated and displayed at checkout before you complete your payment.
- Any free-shipping offer, when applicable, will be clearly displayed on the website or at checkout.
Order Tracking
- Once your order has been shipped, tracking details will be provided.
- You can use the tracking information to monitor your shipment.
- Tracking updates may take some time to appear after dispatch.
Delivery Delays
Delivery may occasionally take longer than the estimated timeframe due to:
- Courier or logistics delays
- Weather conditions
- Public holidays
- High shipping volumes
- Remote or special-service PIN codes
- Incorrect or incomplete shipping information
Incorrect Shipping Address
- Please carefully verify your name, address, PIN code, and phone number before completing your order.
- Zylos is not responsible for delivery failures or delays caused by incorrect or incomplete shipping information.
- If an order needs to be reshipped because of incorrect shipping information, additional shipping or handling charges may apply.
Undelivered / Returned Orders
- Orders may be returned to the fulfillment facility if delivery fails because of an incorrect address, recipient unavailability, refusal to accept the shipment, or other delivery-related circumstances.
- Reshipping may be possible depending on the circumstances and may involve additional shipping or handling charges.
Future Express Delivery
- Zylos may introduce faster delivery options in the future.
- Any express delivery option, including its delivery timeframe and additional charges, will be clearly displayed at checkout when available.
- Currently, Zylos offers standard delivery only.
Contact Us
For any shipping-related questions, please contact us:
Email: shopatzylos@gmail.com
Zylos — Made to order. Designed for everyday wear.