Privacy policy

At Zylos, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect

When you place an order or contact us, we may collect:

• Name

• Email address

• Phone number

• Shipping and billing address

• Order and payment details

Note: Payment information is processed securely by our payment partners (such as Razorpay). We do not store your card or UPI credentials.

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Send order updates and transactional emails

• Improve our products and shopping experience

• Comply with legal obligations

Sharing Your Information

We only share necessary information with trusted service providers, including:

• Shopify (store platform)

• Razorpay (payment processing)

• Shipping and logistics partners for order delivery

We never sell or rent your personal information.

Data Security

We use industry-standard security measures to protect your personal data. While no method is 100% secure, we take reasonable steps to safeguard your information.

Your Rights

You may request to:

• Access your personal data

• Correct inaccurate information

• Delete your personal information where legally applicable

Contact

For privacy-related questions, contact us at:

shopatzylos@gmail.com